Our Unique Approach to ADR Training
Our training programs are based on the ‘Say, Show and Practice’ principle.
By ‘Say’ we mean the delivery of short lectures using the Socratic method, in which the trainers give the participants a theoretical understanding of Alternative Dispute Resolution (ADR) processes and the resultant issues that arise. This provides a critical underpinning to the training.
The ‘Show’ portion is where the participants demonstrate what they have learnt orally. We believe that the hardest part of learning the various ADR processes, including mediation, is not merely by assimilating knowledge and theories, but by getting what has been successfully understood by one’s brain to come out of one’s mouth.
The ‘Practice’ aspect of our training involves the implementation of what has been learned through simulations and role-plays to solidify the new skills acquired so they can be repeated in real-life situation.
In designing our training programmes we are mindful of the fact that helping people develop skills is different from providing them with knowledge or information. Skill development is concerned not only with the acquisition of knowledge but more importantly the application of the knowledge acquired.
At the end of our training programmes we ensure that participants go away better at practising what they have been trained in and not merely able to describe the concept.
Training in mediation and arbitration and other ADR processes can only be effective if participants are provided with ample opportunities to practice the skill-set sought to be imparted.
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ARBITRATION SERVICES
What skills will you acquire?
Interest-based negotiation skills Arbitration practice skills Arbitration advocacy skills Conflict analysis skills Mediation skills Self-Assessment Skills Conflict resolution skills Emotional intelligence Communication skills for effective dispute resolution.
ARBITRATION SERVICES
World-Class Arbitrators and Mediators
Our arbitrators embody the highest standards of integrity and professional conduct. Selected from across multiple industries and business sectors, they are equipped with industry-specific knowledge and expertise, in addition to a thorough understanding of arbitration proceedings. They operate under the highest ethical and international standards and adhere strictly to the Ghana ADR Hub’s Rules on neutrality, independence and impartiality.
ARBITRATION SERVICES
Competent and Supportive staff
Our well-trained administrative staff provide the highest quality of support services at the Hub. This ensures the efficient management of the arbitration process and timely reporting in respect of the financial aspects of the arbitration, including the rendering of accounts, collection of deposits towards the arbitration and the timely processing of tribunal fees and expenses. Our staff are easily accessible by phone as well as email by clients and parties for regular updates on activities at the Hub.